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Posted on: October 5, 2017

Village Board Approves Water Meter Replacement Program

Water

The Village of Oak Brook has recently approved the replacement of its water meters beginning in late 2017. These new water meters and transceivers will allow the Village to implement an automated meter reading process that will provide better customer service, greater data accuracy and reduced operational costs.

The Village has selected the Sensus product line due to its high level of accuracy, good performance record, advanced software system, and overall service, as well as the experience of the manufacturer and the warranties they offer. United Meters, Inc. of Morris, IL has been contracted to install the water meters in the interior of the home or business while the transceivers will remain on the exterior. Installation of these devices will be done at no cost to the customer.

The following information is important to understand in advance of our visit to your home or business:

  • This is a mandatory water meter replacement project and the Village and United Meters, Inc. will work to make this as convenient as possible for residents and businesses.
  • The replacement of most water meters will require access to your residence or business, as nearly all of them are located inside.
  • You will receive a mailed notification from United Meters, Inc. prior to installers arriving in your neighborhood. This notification will provide instructions on how to set up an appointment for your water meter to be replaced.
  • An adult age 18 or older must be present at all appointments, which will take approximately 30 to 60 minutes.
  • The automated water meters will transmit water usage data wirelessly to the Village, but they present no health or data security risks.

We appreciate your cooperation in making this project a success. For other questions or concerns related to this process, please contact United Meters, Inc. at (815) 941-1061 or the Oak Brook Public Works Department at (630) 368-5270.

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