SEARCH THE SITE...

WEB SITE MAP | HOMEPAGE

Ambulance Service

The primary purpose of the paramedic ambulance program is to provide superior rescue and emergency medical care for the community. The Oak Brook Fire Department staffs two advanced life support (ALS) ambulances with two paramedics each.  One ambulance is housed at each of the Village's two fire stations located at 1200 Oak Brook Road and 725 Enterprise Drive (at 22 nd Street).  A reserve ambulance is also maintained for special events, disasters and placing in service in the event that one of the regular ambulances is out of service for maintenance.

For questions about the EMS (emergency medical services) Program including the ambulance service, contact EMS Director, Gary Clark at 630-368-5190 or 630-368-5200.

Ambulance Fees

Emergency Medical Services: As the Village, through its fire department, currently provides emergency medical service to the Village, and the corporate authorities of the Village deem it appropriate to impose a user charge for such service in order to defray partially the cost to the Village of providing such service, a fee is hereby imposed upon any person receiving emergency medical service and transportation for each use provided by the Village as follows:

  1. Three hundred, fifty dollars ($350.00) for residents of the Village plus six dollars twenty-five cents ($6.25) per mile from the point of pick up to the hospital for basic life support services.
  2. Four hundred dollars ($400.00) for residents of the Village plus six dollars, twenty-five cents ($6.25) per mile from the point of pick up to the hospital for advanced life support level I services.
  3. Six hundred dollars ($600.00) for residents of the Village plus six dollars, twenty-five cents ($6.25) per mile from the point of pick up to the hospital for advanced life support level II services.
  4. Five hundred, fifty dollars ($550.00) for non-residents plus six dollars, twenty-five cents ($6.25) per mile from the point of pick up to the hospital for basic life support services.
  5. Six hundred dollars ($600.00) for non-residents plus six dollars, twenty-five cents ($6.25) per mile from the point of pick up to the hospital for advanced life support level I services.
  6. Eight hundred dollars ($800.00) for non-residents plus six dollars, twenty-five cents ($6.25) per mile from the point of pick up to the hospital for advanced life support level II services.

Ambulance Transport Policy

Taking care of loved ones during medical emergencies is a responsibility the Oak Brook Fire Department takes very seriously.  Generally, these emergencies require rapid response to the location of the emergency, assessment and treatment of the patient(s), and finally transportation to the most appropriate hospital.  Our transport policy often generates many questions regarding which hospital is the most appropriate.  There are many times when we are able to take a patient to the hospital of their choice.  However, there are many times when we cannot, because it is not in the best interests of the patient or the community. 

When an ambulance is summoned in Oak Brook to the scene of a medical emergency or traffic accident, patients that require treatment and transportation are transported to the closest appropriate hospital.  In most instances, the closest hospital, by travel time, is the most appropriate.  In other cases, with traumatic injury such as a those sustained in a serious car accident, transporting the patient to a Level I Trauma Center where there are more specialized emergency room staff, may be the most appropriate.  A stable patient wishing to go to a more distant hospital where their personal physician is on staff and that has all of their medical records may also be appropriate.  The location of the emergency incident, the patient's current condition, the directions from the emergency room physician, and the wishes of the patient are all considered when the transport decision is made.

The Oak Brook Fire Department is part of the Good Samaritan Hospital Emergency Medical Services System (GSEMSS). GSEMSS writes the policies and procedures that our paramedics are required to follow. In accordance with the GSEMSS Hospital Bypass Policy, a patient may be transported to a hospital other than the closest, only if the emergency department physician determines that the medical benefits reasonably expected from the provision of appropriate medical treatment at the more distant hospital, outweigh the increased risks to the patient from transport to the more distant hospital. This determination is based on all of the following:

  • The information provided to the physician by the paramedics in the field.
  • The reasonable risks and benefits to the patient.
  • Whether the more distant hospital has available space and qualified personnel for the treatment of the patient.

All hospitals within the Good Samaritan EMS System are presumed to have available space and qualified personnel unless they notify other hospitals of the contrary.

Currently, the Oak Brook Fire Department primarily transports to Hinsdale Hospital in Hinsdale and Good Samaritan Hospital in Downers Grove. Other hospitals where patients can be transported, if requested and deemed medically appropriate, are Elmhurst Memorial Hospital in Elmhurst, LaGrange Hospital in LaGrange and Loyola University Medical Center and Edward Hines Veterans Administration Hospital in and near Maywood. Oak Brook Fire Department must limit transport distances due to the extended out-of-service times for hospitals that are further way.  If our ambulances travel too far out of our service area, it interferes with our paramedics' ability to respond back to the next emergency. We try to ensure that our ambulances get back in service as soon as possible for the next emergency call that might come in.

If the situation allows, and a patient requests transport to a hospital other than one of the five hospitals listed above, a private ambulance can be requested to the scene for the transport.  In this situation, Fire Department paramedics will wait on the scene for the private ambulance to arrive to assume responsibility for the patient.

The Oak Brook Fire Department is committed to providing excellent patient care to everyone.  This includes transport to the most appropriate hospital, as well as being available for the next patient who may need us. 


The Village of Oak Brook :: Contact Details | Inquiry Form | Send this Page | Print Page :: Copyright © 2005-2008